Orders are processed on the day they are received and shipped within 2-3 business days. Please allow 6-10 business days for the shipment of your order.
Please call the Fort Clatsop Bookstore at 503-861-4452, if you have special shipping instructions; need to choose a faster shipping method; a slower less expensive method such as Media Mail; or you are trying to place an order from outside the continental United States. Most merchandise is shipped through the United States Postal Service (First Class Parcel).
We only accept Visa or Mastercard. Orders by mail can also be purchased by check or Money Order. All Purchases are to be made in United States Currency only.
Shipping & Handling Rates
|$20.01 - $40.00||$8.00|
|$40.01 - $80.00||$12.00|
|$80.01 - $100.00||$14.00|
|$100.01 - $150.00||$16.00|
|$150.01 - $200.00||$20.00|
|$200.01 - $250.00||$25.00|
|$250.00 and over||10% of total|
Your satisfaction is always our top priority. If you find you are not satisfied with your purchase you may return the merchandise to us. This must be within 30 days of delivery for a full refund of purchase price or exchange. If the return is a result of our error, or defective, we will pay the return shipping costs.
If the merchandise came in a manufacturer's packaging, then it must be returned in the same unopened packaging. Exceptions will be made only if the item is defective from the manufacturer or damaged during shipping.
A refund or exchange will be made within one week, after we have received the returned merchandise. If a credit or debit card was used for purchase, then the refund must be made on that same credit or debit account number. Notification will be made by email once this transaction is complete.